Cookies Policy

Cookies may be used for several different purposes. The specific cookies available to you can depend on the pages you visit, the device and browser you use, the settings you select and the services made available at a particular time.

• Strictly necessary cookies, which support core website functions, account access, navigation, session management and security. These cookies may be required for the website or a requested service to operate properly.
• Functional cookies, which remember choices such as language, region, display preferences or other settings. They can make future visits more convenient and help provide a more consistent experience.
• Performance and analytics cookies, which help us understand how visitors use the website. Information may be used to identify technical issues, measure page performance, review navigation patterns and improve the design and content of the services.
• Security and fraud-prevention technologies, which may help identify suspicious activity, protect accounts, maintain platform integrity and support the responsible operation of gambling services.
• Preference cookies, which may remember choices relating to cookie consent, notifications or other features so that you do not need to repeat the same selection during every visit.
• Marketing or advertising cookies, where used and permitted, which may help measure campaigns, limit repeated advertisements or present information that is more relevant to your interests. These technologies may be provided by third parties.
• Communication and service cookies, which may support customer assistance tools, service messages, surveys or other features that you choose to use.

Cookies may help Hugo Casino distinguish between genuine users and automated requests, maintain the security of login sessions and support checks required to protect the website. They may also assist with understanding whether particular pages, features or information are useful to visitors.

Analytics information is generally reviewed in aggregated or otherwise organised form. It may be used to assess website traffic, identify areas for improvement and monitor the reliability of the services. Where information is combined with account or transaction information, it will be handled in accordance with the applicable Privacy Policy and relevant legal obligations.

You may be able to control cookies through a cookie preference tool displayed on the website, through your browser settings or through the settings of your device. Available controls can differ depending on the browser, device and type of cookie. If a consent banner or preference centre is provided, you can use it to review or change choices for optional cookies.

1. Open the browser or device privacy settings.
2. Review the available options for cookies, site data, tracking or similar technologies.
3. Allow, block or delete cookies according to your preferred settings.
4. Return to the website and review any available cookie preference controls if you want to update your choices.

Blocking or deleting cookies may affect the way the website works. Some features may not load correctly, preferences may not be remembered, security checks may be affected and you may need to enter information again. Strictly necessary cookies generally cannot be disabled through an optional cookie preference tool because they are needed to provide a service requested by you or to operate essential website functions.

Browser settings may apply to all websites rather than only to Hugo Casino. Deleting cookies does not necessarily delete information already collected or held by Hugo Casino or a third-party provider. It may also remove the record of your cookie choices, meaning that a consent notice could appear again.

Children and age restrictions

Hugo Casino's services are intended only for people who meet the applicable minimum age and eligibility requirements. The website should not be used by anyone who is not legally permitted to access online gambling services. Cookies and similar technologies must not be used to bypass age, identity, location, account or other eligibility checks.

Updates to this policy

This Cookies Policy may be updated from time to time to reflect changes to the website, technologies, service providers, privacy practices or legal requirements. The latest version will be made available on the website and will apply from the date it is published, unless a different effective date is stated. You should review this page periodically if you want to remain informed about the way cookies are used.

Questions and further information

If you have questions about this Cookies Policy, cookie preferences or the handling of personal information, please use the contact or support options made available on the Hugo Casino website. When contacting support, avoid sending passwords, payment details or other sensitive information unless it is specifically requested through an approved and secure process.

By continuing to use the website, you acknowledge that cookies and similar technologies may be used as described in this policy, subject to any choices or controls available to you and any consent requirements that apply. Your use of gambling services remains subject to the applicable Terms and Conditions, Privacy Policy, responsible gambling information and other website rules.